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All cancellations must be received in writing by the cancellation deadline. Email is an acceptable form of notification. Unless otherwise stated in the event information or confirmation, the cancellation deadline for in-person events is the earlier of the hotel reservation cut-off or thirty (30) days before the start of the event. An administrative fee may be charged on a per-registrant basis for cancellations and deducted from any refund. The fee will be based on the original registration fee and will be calculated as follows: $25 (for a registration fee under $250), $50 (for a registration fee between $250 and $499), or $100.00 (for registration fees over $499). Webinars and online events cannot be cancelled after access instructions have been provided.

Refunds will not be given after the cancellation deadline. We will not accept a notice of cancellation after the deadline. Notice of cancellation after the deadline does not negate the obligation to pay the registration fee. However, a new attendee can be substituted at any time at no additional charge.

A registrant may be allowed to transfer to another event on a space available basis if the request is made before the cancellation deadline for the first event. Transfers between in-person and online events are not allowed. The registrant is responsible for paying any price difference between the two events before the registration is transferred. However, if the registration fee for the second event is less than the fee paid for the original event, the registrant will receive a refund of the difference less a $50.00 administrative fee. Attendees are not allowed to transfer to a different event after the cancellation deadline for the first event has passed. A registration may be transferred to a different event only once; chain or successive transfers are not permitted.

Any person who remains on a waitlist after the cancellation deadline for the event is committing to register for the event if a space becomes available and may not cancel once a registration has been confirmed. Persons who cannot commit to registering must ask to be removed from the waitlist before the cancellation deadline.

No refunds will be given for failure to attend an event unless a cancellation was received in writing by the deadline. A registrant who does not attend an in-person event and does not provide timely notice will be marked a "no show" and will not receive a refund or a credit. Absent a timely cancellation, failure to attend does not negate the obligation to pay the registration fee.

Webinar and other online event registrants must inform us of missing access instructions at least twelve (12) hours before the start of the event. Failure to timely inform us prior to the start of the event will result in the registrant being marked as a "no show." A "no show" registrant for a webinar or other online event will not receive a refund and is still obligated to pay the registration fee but will receive access to a recorded version of the event (where available).

Credits and vouchers are for one-time use. Therefore, once redeemed, credits and vouchers cannot be re-issued or extended. (Credits or vouchers will not be issued for events for which a credit or voucher was previously redeemed.) Partial or fractional redemption of credits or vouchers is not allowed; any excess amount will be forfeited upon redemption. Credits and vouchers may have expiration dates, and expired credits and vouchers cannot be redeemed.

Any meals will be noted in the individual event agenda.  Normally, a continental breakfast and two light breaks are provided, but the meals for certain events may be different.  Please check the information for the specific event for any variations.

There is not a specific dress code for events unless noted in the individual event information.  However, many attendees wear business or business casual attire.

We do advise attendees to dress in easily removed layers or to bring a light jacket or sweater as we may not be able to adjust room temperatures to suit all attendees' preferences.

We make every attempt to keep the room at a comfortable temperature for most attendees; however we realize that temperature is (to an extent) a personal preference.  Please, also keep in mind that our ability to adjust the room temperature may be limited.  Many event venues have set temperature ranges for event and public spaces.  Therefore, we advise attendees to dress in easily removed layers or to bring a light jacket or sweater.

If you need a completed Form W-9 for your records, you can download our current W-9 here. Please note that Federal Grants Training is a service of Tipton KPCL and not a separate entity. Therefore, the W-9 will be for Tipton KPCL. If you need us to complete other documents, please email us through our Contact Form and we will respond with the email address where you should send the documents.